Recognition for university staff

Monday 7 June 2004

Nearly 50 staff, including residence managers, chefs and general assistants, will receive awards and commendations from the University of St Andrews tomorrow (Wednesday 9 June 2004).

Over twenty members of staff who have worked within Residential and Business Services for over 25 years will receive long-term service certificates.

Meanwhile, staff (mainly chefs) will receive certificates after completing their SVQ/HND on day- release at Elmwood College, Cupar.

A range of other staff will be presented with certificates after attending courses including Health and Safety and Food Hygiene. Chefs who have represented the University at competition level will also be commended.

A “Best Practice Award – Exceptional Customer Service” will also be presented to staff who are nominated by their colleagues. This award will be split into five categories – central office staff, residences with up to 150 students, residences with 151-250 students, residences with 251-300 students and residences with over 301 students.

The awards will be presented by University Quaestor and Factor Derek Watson. Principal and Vice- Chancellor Dr Brian Lang will also attend the ceremony.

Director of Residential and Business Services, Roger Smith, said, “Residential and Business Services has provided accommodation and associated services for students, staff and visitors at the University for many years. This is an exciting period in the development of residential services with strong demand and support from students for our facilities. The University has committed over £27 million to redeveloping David Russell Hall as a leading example of student residential provision in the UK. Underpinning these notable achievements are a team of almost 400 dedicated and loyal staff. It is entirely appropriate at this important chapter in the development of the residential service to publicly recognise the service and achievements of individuals and teams within the organisation. I would like to record my appreciation on behalf of the University for the efforts of all the staff who have contributed to the success of the Residential Service which remains a central part of the University’s student service.”

Details of those receiving commendations are listed below –

* Long Term Service *

Nancy Bolland – Deans Court – 25 Years

Deirdre Brown – Hamilton Hall – 25 Years

Sheila Donald – McIntosh Hall – 25 Years

Nancy Jaffrey – John Burnet Hall – 25 Years

Wilma Alexander – Deans Court – 26 Years

Nessie Meldrum – University Hall – 26 Years

Jim Mitchell – University Hall – 26 Years

Sandra Bruce – Andrew Melville Hall – 27 Years

Moira Paton – Andrew Melville Hall – 27 Years

Jane Rintoul – St Regulus Hall – 27 Years

Hazel Robertson – University Hall – 27 Years

Liz Brand – St Regulus Hall – 28 Years

Ann Gillespie – Hamilton Hall – 28 Years

Lesley Niven – John Burnet Hall – 29 Years

Caroline Woods – St Regulus Hall – 29 Years

Lynn Connah – St Regulus Hall – 30 Years

Sheila Stewart – University Hall – 30 Years

Audrey Sneddon – McIntosh Hall – 33 Years

Donald Smith – John Burnet Hall – 34 Years

Dena Deas – Andrew Melville Hall – 35 Years

Margaret Bell – St Salvators Hall – 36 Years

Elizabeth Lambert – John Burnet Hall – 38 Years

Jim Crawford – Purchasing Officer – 42 Years (12 years within Residential and Business Services)

* College Courses (completed over the last 12 months) *

James Hay – McIntosh Hall – SVQ Level 2 Professional Cookery

Laura McNicoll – Andrew Melville Hall – SVQ Level 3 Professional Cookery

David Reid – St Regulus Hall – HNC Hospitality Operations and HND Hospitality Management

* Scottish Healthy Choices Award *

John Burnet Hall – Accredited in October 2003

Chefs who have represented the University at Competition Level

Annual TUCO Chefs Challenge Competition – March 2004

Mark Sherriff, Mark Trimble and Julie Niven. Assistance of Cath Dyce

* Certificated Training Courses *

Practical Training Certificate (three day course with extensive preparation work in the evenings + two practical exams, all now qualified to carry out one-to-one or small group training):-

Don Burnet – McIntosh Hall

Sandra Givan – New Hall

Louise Hooton – New Hall

Laura McNicol – Andrew Melville Hall

Lesley Schusler – New Hall

First Aid At Work (four day course + both practical and oral examination) :-

Don Burnet – McIntosh Hall

Alison Mountain – John Burnet Hall

Evelyn Parker – McIntosh Hall

REHIS Elementary Food Hygiene (two half-day course with written exam, 10 members of staff gained certificate):-

Lisa Hegg – St Salvators Hall

Eilene Morgan – St Salvators Hall

Brenda Johnstone – University Hall

Karen Chater – New Hall

Jane Austin – McIntosh Hall

Harry Robertson – Andrew Melville Hall

Lynsey Walker – David Russell Hall

Ross Law – New Hall

Amanda Melton – St Salvators Hall

* REHIS Elementary Health and Safety* (two half-day course with written exam, five members of staff gained certificate):-

Scott Bell – New Hall

Lynsey Walker – David Russell Hall

Wayne Clunie – New Hall

Christopher Band and David Thomas – University Hall

“Best Practice Award for Exceptional Customer Service¿ 2004:-

Residence with up to 150 students – Donald Smith (John Burnet Hall)

Between 151 and 250 students – McIntosh Hall (colleagues found it difficult to nominate 1 person as they felt they all worked as a team)

Between 251 and 300 students – Janice Christie (Andrew Melville Hall)

301+ students – Sarah Pay (David Russell Hall)

Central Office – Student Accommodation Services Staff. Unfortunately Wendy Newton and Scott Robertson are unable to attend.


The event will be held from 11.30am – 1.00pm on Wednesday 9 June 2004 in Lower College Hall, St Salvator’s Quad, North Street, St Andrews. A photocall will be held at midday.

Issued by Beattie Media On behalf of the University of St Andrews For more information, please contact Claire Grainger – 01334 462530, 07730 415 015 or cg24@st- Ref: press releases/training View the latest University news at

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